Expert Tips to Encourage, Persuade, and Direct Talent and Teams


A day long event in a state of the art setting. "Managers Tool Kit: Emotional Literacy & Dealing with Dissent" takes place June 3rd, 2014. You're invited to take part in this dynamic training. Grounded in science, focused on skills; this workshop provides sound knowledge and actionable strategies for managing the human factors in organizations. From understanding your own emotional intelligence, to coping with dissent among the ranks, this workshop promises to advance skills with an engaging training experience.  Dr. Loretta L.C. Brady presents a day long workshop designed for senior leaders and those seeking to lead others.
Agenda
8:30-8:45 Registration
8:45-9:00 Welcome
9:00-12:00 Emotional Literacy for Managers
Research suggests that supervisors play an outsize role in predicting worker satisfaction. Among the qualities most identified in effective supervisors is emotional responsiveness. This course will train attendees in the basics of emotional intelligence, offer exercises for self evaluation and skill development, and provide guidance as to how to improve your own emotional responsiveness in teams and management roles.
12:00-12:30 Lunch (included)
12:30-3:30 Dealing with Dissent
Frustration, stress, and obstacles face everyone from time to time. As a manager, a vital role is assisting staff in remaining productive and engaged even in the face of predictable challenges. This course identifies known organizational structures that can be used to maintain focus even while addressing friction. Social and emotional intelligence, conflict management, and communication research is reviewed to offer tools for managers seeking harmony within dynamic settings.
3:30-4:00 Closing remarks, Evaluations


Concord is our meeting spot for a day of deep learning and practical skills. Lead yourself, lead others. Space is limited so register today for this event!
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